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Roles and Permissions

A role is a named set of permissions, for example Packer or Finance. Give it to members on Members. You need the Manage roles permission to create or change roles.

Built-in and custom roles​

  • Owner is built in and has every permission. It can't be changed.
  • Custom roles are ones you create for your organization.

Create a role​

  1. Go to Settings › Team › Roles and choose New role.
  2. Give it a Name.
  3. Tick its Permissions. They're grouped by subject. Ticking a whole group also gives any permissions added to that group later.
  4. Choose Create role.

To change a role, open its menu and choose Edit role. To delete one, choose Delete role. Move its members to another role first if it's still in use.

Permissions​

GroupPermissionLets them
TeamInvite membersInvite people to the organization.
Access all storesWork in every store, including new ones.
Manage rolesCreate, edit and delete roles, change members' roles and remove members.
View activity logsSee the organization's activity logs.
OrganizationManage KYCSend company details and documents for verification.
ProductsManage productsAdd and edit products, categories and attributes.
OrdersManage ordersProcess, ship and refund orders.
Receive order notificationsGet an email for new orders.
WarehousesManage warehousesAdd and edit warehouses.
PaymentsManage paymentsSet up payment methods and see payment reports.
ShippingManage shippingSet up couriers and delivery options.
BillingManage billingChange the plan, card and top-ups.
NotificationsManage notificationsChange the emails your organization sends.

Store access​

Members with Access all stores can work in every store. Each store's page also lists the members who can access it.

Example roles
  • Packer: Manage orders.
  • Catalogue: Manage products, Manage warehouses.
  • Finance: Manage payments, Manage billing.