Deletion
Delete a store when you no longer need it. Your products, orders and customers aren't affected. Only organization owners can delete or restore a store.
Just want to stop selling for a while? Switch the store Offline on Store Visibility instead. See Go live.
Delete a store
- Open the store and go to Danger Zone.
- Choose Delete store.
- Choose Send code. Every owner of the organization gets a confirmation code by email. It expires in 10 minutes.
- Enter the Delete verification code and your password, then choose Delete store.
What happens
- The store goes offline straight away and can't be published.
- It stops counting toward your plan's store limit, so you can create another one.
- After 7 days, its settings, members, theme and custom domains are deleted for good.
- Products stay in your catalog. Past orders and customers are kept.
- Every owner is emailed when it's scheduled, cancelled or done.
Changed your mind?
Any owner can choose Cancel deletion within the 7 days. The store is restored as it was, but stays offline until you publish it again. It needs a free store slot on your plan. If there isn't one, View plans to upgrade.
If you delete the store again later, the 7 days start over.