Skip to main content

Deletion

Delete a store when you no longer need it. Your products, orders and customers aren't affected. Only organization owners can delete or restore a store.

Just want to stop selling for a while? Switch the store Offline on Store Visibility instead. See Go live.

Delete a store​

  1. Open the store and go to Danger Zone.
  2. Choose Delete store.
  3. Choose Send code. Every owner of the organization gets a confirmation code by email. It expires in 10 minutes.
  4. Enter the Delete verification code and your password, then choose Delete store.

What happens​

  • The store goes offline straight away and can't be published.
  • It stops counting toward your plan's store limit, so you can create another one.
  • After 7 days, its settings, members, theme and custom domains are deleted for good.
  • Products stay in your catalog. Past orders and customers are kept.
  • Every owner is emailed when it's scheduled, cancelled or done.

Changed your mind?​

Any owner can choose Cancel deletion within the 7 days. The store is restored as it was, but stays offline until you publish it again. It needs a free store slot on your plan. If there isn't one, View plans to upgrade.

If you delete the store again later, the 7 days start over.